Privacy Policy Notice

The policy: This privacy policy notice is for this website; [www.yurbo.co.uk] and served by Your Web Marketing Ltd and governs the privacy of those who use it. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, application and other areas of the system including your rights under current laws and regulations. If you do not agree to the following policy you may wish to cease viewing / using this website.

Policy key definitions:

  • "I", "our", "us", or "we" refer to the business, [Business name & other trading names].
  • "you", "the user" refer to the person(s) using this website.
  • GDPR means General Data Protection Act.
  • PECR means Privacy & Electronic Communications Regulation.
  • ICO means Information Commissioner's Office.
  • Cookies mean small files stored on a users computer or device.

Your individual rights

Under the GDPR your rights are as follows. You can read more about your rights in details here;

  • the right to be informed;
  • the right of access;
  • the right to rectification;
  • the right to erasure;
  • the right to restrict processing;
  • the right to data portability;
  • the right to object; and
  • the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.

We handle subject access requests in accordance with the GDPR.

Right To Request Your Data

You have the right to request the data we hold about you and this will be provided as quickly as possible. Please contact us and state you'd like a 'Personal Data Request'.

We can supply this information to you in a number of different ways to ensure you can access the information quickly and easily.

We will provide this information in less than 72 hours.

Right To Remove Your Data

You have the right to remove your data at anytime from our systems. This will result in the termination of your account as it can't function with the data removed. Please contact us and state you'd like a 'Right To Remove Your Data' request.

We will remove your data as soon as we have verified your details.

Consent

Consent to use the system is given at registration and consent can be withdrawn at any time.

Data Breaches

We will inform all parties involved of any data breaches within 72 hours of detection. We will start to investigate any data breaches upon detection.

Data Protection

We store all personal data regarding users account in a database which uses a number of security measures to prevent data breaches. We use SSL certificates to encrypt data sent to and from our servers, apps and systems with users devices.

Information We Collect

We collect a range of different information on our system from users. We collect this information from our website, our app, 3rd parties who supply this information on our behalf.

Contact

In order to create a secure environment and to contact users we collect the following contact information: Email, Mobile Phone Number, House Address, Business Address.

Usage

We collect information on how users interact with our system and the marketing we send out. We use this information to build a better system for users, to market more effectively to users, to monitor activity of users.

We may share this information internally, with partners, third parties and other users to market more effectively and to build a better system for users.

Contract Execution

Your personal data will be used to provide the information, goods and services offered through our website to you, for billing, marketing and order fulfillment.

Disclosure of personal data

We may disclose your personal data:

  • To other companies within our group.
  • If we sell our business.
  • In cases where we are required by law to pass on information or if we believe action is necessary for fraud, cyber crime or to protect the website, rights, personal safety of person/s.
  • We may also disclose aggregate statistics about visitors to our website (customers and sales) in order to describe our services to prospective partners (advertisers, sponsors) and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.

Marketing

If you are subscribed to our marketing you can opt-in or opt-out at any time using the methods provided.

QR Codes

We use QR codes that enable our system and third parties to track sales and marketing efforts throughout the system. In these QR codes we often place information such as customer id, business id, offer id and referral tracking data. The data contained in these QR codes can identify a user id, which in turn can be used to uniqeuly identify a customer/user/person with the data we store about you in the system.

Cookies

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website.

Some cookies are required to enjoy and use the full functionality of this website.

Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

We mainly use cookies for security purposes and tracking. We use cookies to keep your details secure and track certain actions you take for marketing and improving the system in the future.

Email Marketing & SMS

We may send you email messages & SMS that contain user information in combination with marketing messages and tracking functionality. We track certain actions in order to improve the system we provide and to improve the effectiveness of current and future marketing activities.

We can use email tracking to determine if you've opened certain emails and which links you have used. We use this data for commission tracking and marketing optimisation.